Selling Your Practice Someday? What To Fix Five Years Out

Selling Your Practice Someday? What To Fix Five Years Out — And What Buyers Actually Check

Up next on the Dentelligentsia Podcast, we talked to Chris Webb, Broker and Founder of Harvest Transitions, a practice transition consulting firm for dentists and veterinarians.

Chris started his career out in teaching for over a decade before making the switch to commercial real estate in 2019, primarily representing dentists. From there, Chris continued to work with healthcare professionals, helping them with their purchases and leases – just like us. Additionally, Chris gained experience in practice transitions, which is his primary focus today. At Harvest Transitions, Chris represents dentists and veterinarians with buying or selling a practice. He can either represent one side or facilitate both parties, coming up with creative solutions for a deal both sides feel comfortable and confident with. His goal is an efficient, fair, and transparent transition.

“In our household, ‘potential’ is a bad word. You can dream on it and spend it, but until it’s actually there, it’s just a wish. When you start filling out the paperwork — that’s the first dose of reality.” Nick sits down with Chris Webb, Founder and Broker of Harvest Transitions, on the seller’s playbook: getting back into your own financials (overhead at 80–85% of collections makes a $2 million practice unsellable), the five-to-eight-year runway for fixing deferred maintenance (digital X-rays are now effectively mandatory; every item a buyer sees gets mentally deducted from the price), and the most overlooked move for building owners — pay yourself market rent. Plus EBITDA-and-multiples versus percentage-of-collections (and why pricing past what a bank will finance makes a practice unsellable), the staff handoff done right (APA first, then break bread), the patient letter that never got printed — and the personal phone calls that turned that disaster into his new standard procedure — and the rural Northern Michigan sale that took years of sticking it out and ended with the buyer becoming his family’s dentist.

“I’ve done my job properly if we get to the closing table and you’re just as excited as you were at the first introduction. The right person makes the whole process so much less scary.” — Chris Webb, Harvest Transitions

For more on our interview with Chris Webb, check out our article, “Selling Your Practice Someday? What To Fix Five Years Out — And What Buyers Actually Check.”

And follow Chris Webb on Linked In or check out the Harvest Transitions website.

How to make your practice sellable: the moves buyers reward — and the ones they punish

There’s a difference between a practice that’s valuable and a practice that’s sellable, and plenty of owners discover it at the worst possible moment. A practice can collect $2 million a year and still find no buyer — because sellability isn’t about how much comes in. It’s about what a buyer, with a buyer’s debt, can take home.

Chris Webb, Founder and Broker of Harvest Transitions, the Michigan practice-transitions firm, after starting his career in commercial healthcare real estate — which is how our paths first crossed. When he joined Nick on the Dentelligentsia podcast, he laid out what actually moves a sale. Consider this the checklist, sorted into what buyers reward and what they punish.

Punished: overhead a buyer can’t live on

Webb’s starkest example: “You can have a $2 million practice in Grand Rapids that you’d think would sell in a week. But if the overhead is so high there’s not enough income to cover the debt service on the loan, you’re never going to sell that practice.” He’s seen overhead at 80 to 85 percent of collections — sometimes with long-tenured staff out-earning the late-career owner, who shrugs because he no longer needs the income. The buyer needs the income. A buyer carrying half a million in student debt who would lose money owning your practice is not a buyer, at any reasonable price.

The reward move isn’t slashing pay on your way out — that torches goodwill. It’s steady control over years: watch the numbers, renegotiate fees with the insurers who will negotiate, and deputize your trusted supply rep to hold supplies to a set percentage of collections.

Punished: deferred maintenance — in the practice, not just the building

Webb’s real estate background gave him the right term for what buyers see in a dated office: deferred maintenance. The current must-haves from his deals: digital X-rays (film — and for many buyers, even phosphor plates — reads as a project), computers in every operatory, digital charts. The principle behind the list: “Every item that a buyer sees that they want to replace, they’re mentally knocking down the price of the practice.”

The timing is the trap. Upgrade five to eight years out and you get years of production from the equipment plus a practice that shows well. Panic-spend six figures modernizing in the final year and the investment rarely comes back at closing. Time in service is what converts upgrades into value.

Rewarded: a practice that pays real rent

The most overlooked move on Webb’s list is one only building owners can make: “If you own the real estate, pay yourself market rent. I get pushback from CPAs because financially it doesn’t make a difference — but the optics make a huge difference when a buyer looks at the cash flow.” A practice that has been paying genuine market rent presents cash flow with the real estate cost already in it — no surprise hole when the buyer’s own rent or building debt service starts. Market rate cuts both ways: inflate it and the practice looks weaker than it is; underpay and the cash flow lies in your favor until diligence finds it.

Punished: a price the bank won’t finance

Know which pricing language your buyer speaks. EBITDA and multiples are corporate-DSO vocabulary; private-doctor sales run on a percentage of collections, and the ceiling is set by what a bank will finance. Push the price past what the lending envelope can hold — practice, working capital, and any real estate down payment — and, in Webb’s blunt phrase, past 100 percent of collections “you’ve made your practice unfinanceable.” An unfinanceable practice isn’t expensive. It’s unsellable.

Rewarded: a seller who doesn’t need the deal

The meta-move underneath everything: arrive at the sale ready, not required. “If you’re 100 percent reliant on selling the practice for your retirement, you’ve put yourself in a tough spot. It’s like car salesmen — you can feel desperation, and it’s very off-putting.” Decades of financial planning are what let you decline a weak offer — and buyers can tell.

Hear the full conversation with Chris Webb, Founder and Broker of Harvest Transitions, on the Dentelligentsia podcast — the staff handoff done right, the patient-letter disaster that became his best standard procedure, and the Northern Michigan sale that ended with the buyer becoming his family’s dentist.

And the building side of your exit — the lease a buyer can assume, the market-rent question, the real estate sold or kept as income — is the half we handle. Talk to us. Tenants and buyers only.

For more on our interview with Chris Webb, check out our article, “Selling Your Practice Someday? What To Fix Five Years Out — And What Buyers Actually Check.”

And follow Chris Webb on Linked In or check out the Harvest Transitions website.

Recent podcasts:

What Should You Name Your Practice

Trust, Value, and Everything In Between

Why Does Dentistry Hurt?

No results found.

What Our Clients Are Saying